Frequently Asked Questions
Everything you need to know to create your perfect living space.
What is the typical delivery timeframe for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer international shipping?
Currently, we ship to all 50 states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your account dashboard to see real-time updates on your delivery.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. Over 80% of our wooden furniture collection is crafted from FSC-certified timber and reclaimed materials to ensure a beautiful, eco-friendly home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.